Grout & Tile Basics — Module 1

Grout & Tile Basics · Module 1

Understanding Tiles and Grout

The main tile and grout types, why grout gets dirty and damaged, and why knowing the surface matters before you clean it.

  • Free taster
  • Module 1 of 3
  • About 5 minutes

Free taster micro-course. This is a short introduction to the topic, not full professional training. For in-depth courses with assessments and certificates, see the CCMTec® Academy.

What you'll learn in this module

  • The main types of tile and what makes each one different
  • The types of grout, and why grout gets dirty and damaged
  • Why understanding the surface matters before you clean it

Types of tile

Not all tiles are the same. The wrong method or chemical on the wrong tile can cause permanent damage. These are the types you'll come across most often.

Glazed

Ceramic

Glazed, non-porous surface. Common in kitchens and bathrooms.

Watch forGenerally easy to clean. Avoid abrasive pads that scratch the glaze.
Dense

Porcelain

Very dense and durable, with low porosity. Can be polished or unpolished.

Watch forTextured or unpolished finishes hold soiling. Polished finishes show scratches and streaks, so avoid abrasives.
High value

Natural stone

Marble, limestone, travertine and slate. Porous, and often expensive to put right.

Watch forAcid etches marble, limestone and travertine. Use a pH-neutral stone cleaner.
Unglazed

Quarry tile

Unglazed and porous. Common in commercial kitchens and older buildings.

Watch forAbsorbs grease deeply. Needs dwell time and agitation.
Decorative

Encaustic or patterned

Decorative and often porous. Found in period properties.

Watch forVery sensitive to harsh chemicals. Test in a hidden area first.

Types of grout

Grout fills the joints between tiles and is almost always more porous than the tile itself. That's why it discolours faster and is harder to clean.

Most common

Cement-based grout

Very porous. Stains, discolours and grows mould easily if it isn't sealed.

Low maintenance

Epoxy grout

Very low porosity and stain-resistant, so much easier to keep clean. Common in commercial kitchens and food areas.

Industrial

Furan grout

Used in heavy-duty industrial settings. You'll rarely see it on standard cleaning contracts.

Cement-based grout soaks things up

It absorbs moisture, chemicals and soiling. If it hasn't been sealed, it'll be much harder to clean and more prone to mould.

Why grout gets dirty and damaged

Grout sits slightly below the tile surface, so water, soap residue, grease and bacteria naturally collect in it. In showers and other wet areas, mould thrives in unsealed grout. In commercial kitchens, grease soaks deep into porous grout and is very hard to shift without the right chemical and agitation.

Most grout damage comes from using the wrong chemical, especially strong or repeated acid on cement grout, which attacks it and can make it crumble. High-pressure water can also force moisture behind tiles.

Want to go further?

Our full Academy courses cover topics like this in real depth, with practical guidance, assessments and certificates.

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Disclaimer: This micro-course is a general introduction to grout and tile cleaning and is not a substitute for full professional training. Always test products in a hidden area first and follow the manufacturer's guidance.

Grout & Tile Basics · Free Micro-Course · CCMTec® Academy · Reviewed October 2026