1. Nature of the Course

The Pricing & Quoting for Cleaning Professionals course is an online training programme produced by CCMTec LTD. It is designed to provide cleaning professionals with practical, real-world knowledge of pricing methods, quoting strategies, and business growth principles relevant to the UK cleaning industry.

This course does not constitute a formally accredited qualification. It is an assessed business skills course. Completion and certification are subject to satisfactory performance in the end-of-course exam as determined by CCMTec.

2. Access & Eligibility

• Access to course modules is granted upon purchase of the course product from the CCMTec online store.
• Access is granted to the individual purchaser only and is non-transferable.
• You must be aged 16 or over to enrol on this course.
• CCMTec reserves the right to withdraw access in cases of misuse, fraud, or breach of these terms.

3. Downloadable Resources

This course includes downloadable PDF resources including a Pricing Calculator, Minimum Price Guide, Domestic Quote Template, Commercial Quote Template, and Van Scaling Worksheet. These resources are provided for the personal use of the enrolled learner only. They may not be resold, redistributed, or published in any form without the prior written consent of CCMTec LTD.

4. Open-Book Assessment

The end-of-course exam is an open-book assessment. Learners may refer to course materials during the exam. However, all submitted answers must be the learner's own work. Submitting answers on behalf of another person, or copying answers verbatim without demonstrating understanding, is not permitted and may result in certification being withheld.

5. Certification

• A Certificate of Completion will be issued by CCMTec to learners who demonstrate satisfactory completion of the end-of-course exam.
• Certification is assessed, not automatic. CCMTec will review submitted exam answers and issue certificates at its discretion.
• If a submission does not meet the required standard, CCMTec will contact the learner with feedback. The learner is welcome to resubmit.
• CCMTec aims to review submissions and issue certificates within 5 working days of receipt.
• Certificates are issued in the name provided at the time of exam submission. CCMTec accepts no responsibility for errors in certificates arising from incorrect information provided by the learner.

6. Disclaimer

The content of this course is based on real-world experience in the UK cleaning industry and is intended as practical guidance only. CCMTec LTD makes every reasonable effort to ensure the accuracy and currency of course content.

However, CCMTec LTD accepts no liability for:

• Any financial loss arising from pricing decisions made based on the content of this course
• Any inaccuracy in course content arising from changes in market conditions, legislation, or employment law after the date of last review
• Any failure by a learner to apply course content correctly in their business

Pricing guidance provided in this course is illustrative and based on general UK market conditions. Learners are responsible for setting their own prices based on their individual cost structures, local market conditions, and business circumstances. This course does not constitute financial, legal, or employment advice.

7. Employment Law Guidance

Module 7 of this course contains general guidance on employing staff and scaling a cleaning business. This guidance is provided for awareness purposes only and does not constitute legal or HR advice. Learners considering taking on employees should seek independent legal advice and consult HMRC and the relevant employment law guidance for their specific circumstances.

8. Intellectual Property

All course content, including text, structure, PDF resources, and design, is the intellectual property of CCMTec LTD. Learners may not reproduce, share, resell, or distribute course content in any form without the prior written consent of CCMTec LTD.

9. Refunds

As this is a digital product with immediate access granted upon purchase, refunds are not available once course access has been granted, except where required by law. If you experience a technical issue preventing access, please contact us at info@ccmtec.co.uk.

10. Contact

For any queries relating to this course or these terms, please contact CCMTec LTD at info@ccmtec.co.uk or visit www.ccmtec.co.uk.