1. Acceptance of Terms

By purchasing and accessing this course, you agree to be bound by these terms and conditions in full. If you do not agree with any part of these terms, you must not access the course materials. CCMTec LTD reserves the right to update these terms at any time. Continued use of the course following any update constitutes acceptance of the revised terms.

2. Course Access

Access to course materials is granted to the named purchaser only. Course modules are delivered via secure, gated pages on the CCMTec website. Access links are provided by email following successful purchase. Access is strictly non-transferable and must not be shared with, or passed on to, any third party. CCMTec LTD reserves the right to revoke access without refund in the event of any breach of these terms.

3. Intellectual Property

All course content — including but not limited to text, diagrams, tables, downloadable resources, assessments, and certificate designs — is the intellectual property of CCMTec LTD and is protected by copyright law. Reproduction, redistribution, resale, or publication of any course material in any form, whether in whole or in part, is strictly prohibited without prior written consent from CCMTec LTD.

4. Certificate of Completion

A Certificate of Completion is awarded upon passing the end-of-course assessment with a minimum score of 70% (21 out of 30 questions). The certificate is issued for CPD and professional development purposes only.

5. Assessment & Retakes

The end-of-course assessment may be retaken an unlimited number of times at no additional cost. There is no time limit on completing the course or sitting the assessment. CCMTec LTD reserves the right to modify assessment content at any time to reflect changes in legislation or industry best practice.

6. Accuracy of Content

CCMTec LTD takes all reasonable steps to ensure that course content is accurate, current, and reflective of industry best practice at the time of publication. However, legislation, regulatory guidance, and industry standards are subject to change. Students are responsible for verifying current requirements with the relevant regulatory bodies and authorities. CCMTec LTD accepts no liability for any loss, damage, or regulatory breach arising from reliance on course content.

7. Health & Safety Disclaimer

Trauma and biohazard scene cleaning involves serious health and safety risks, including exposure to bloodborne pathogens, hazardous chemicals, and psychologically distressing environments. This course provides educational guidance only and does not replace site-specific risk assessments, professional judgement, or compliance with statutory requirements.

8. Refund Policy

Due to the digital nature of this course, refunds are not available once course materials have been accessed. If you experience technical difficulties that prevent you from accessing the course, please contact us within 14 days of purchase and we will endeavour to resolve the issue promptly.

9. Data & Privacy

Your personal data is collected and processed in accordance with our Privacy Policy, available on the CCMTec website. Assessment submissions are recorded for administrative and record-keeping purposes only and are not shared with third parties except where required by law.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

For any queries regarding these terms and conditions, please contact CCMTec LTD via the contact page at www.ccmtec.co.uk.